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Enterprise Integration Platform:
UX for Complex Data Workflows

Building a tool to simplify data transformation, automate workflows, and create an intuitive experience for developers and administrators.

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ABOUT

As a User Experience Designer at Amida Technology Solutions, I co-led the entire design track from requirements gathering to developer handoff. This was a zero to One product. This project required me to navigate highly technical workflows, collaborate closely with developers, and create an intuitive experience for different user roles. My focus was on designing scalable workflows, improving efficiency, and ensuring usability for a complex enterprise system.

This work is under NDA. Get in touch to learn more.

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User Experience Designer

MY ROLE

User Research, Strategy & IA, Design Execution- Prototyping, Usability testing & evaluation

RESPONSIBILITIES

Figma, FigJam, Sheets, LucidChart,

Power BI

TOOLS

5 months

DURATION

3 Developers, 2 Designers, 1 Project Manager, 1 Tech Lead

TEAM

Enterprise Data Integration, PaaS

CATEGORY

CONTEXT

The Enterprise Integration Platform (EIP) was envisioned as a powerful data transformation and automation tool, but designing it from scratch meant navigating a highly technical and multi-layered problem space. Unlike consumer-facing applications, EIP required a deep understanding of system architecture, data exchange formats, and real-world user workflows. The key challenges included:

Handling Complex Data Pipelines

Configure custom pipelines
Manage APIs & integrations
Support EDI, HL7v2, NCPDP formats

One Platform, Three User Roles

Admins → Setup & access control
Developers → APIs & debugging
Analysts → Monitoring & compliance

Aligning UX with Tech Constraints

Work closely with engineers
Optimize for system architecture
Balance usability & backend feasibility

Make a technical-heavy platform intuitive & efficient without overwhelming users.

Design role-specific workflows without cluttering the experience.

Translate complex system logic into a seamless experience.

PROBLEM STATEMENT

How might we streamline the setup and management of complex healthcare data pipelines for admins and developers, while maintaining an intuitive and scalable experience across user roles?

my process & timeline

I followed an iterative design process, ensuring each phase, from research to implementation was grounded in user needs that are viable and is technical feasible. This timeline outlines key milestones that shaped a scalable, intuitive experience for EIP users.

01

Research & Discovery

To design a solution that worked for all users, I conducted:

02

Information
Architecture

Mapped user journeys and designed navigation to create role-specific,intuitive workflows.

03

Sketching

Explored multiple design concepts through low-fidelity, mid fidelity wireframes and established scalable UI patterns.

03

Prototyping & Developer Handoff

Built interactive prototypes and worked closely with engineers to align design with technical feasibility.

Scroll to see the process!

SOLUTION & IMPACT

Before EIP, managing data pipelines was manual, fragmented, and error-prone. Through user research and workflow mapping, I streamlined navigation and configuration, creating a structured, intuitive system that reduced friction and improved efficiency.